Contact Us

We’re here to help.
If you have any questions about your order, our products, or any general enquiries, please get in touch:

📧 support@audiofade.com.au
🕓 Monday–Friday, 9 AM – 5 PM (AEST)
📍 Sydney, NSW, Australia

We aim to respond to all enquiries within 24–48 hours on business days.

Frequently asked questions

ZenTone earplugs are designed to reduce noise and enhance comfort — perfect for sleeping, studying, travelling, working, or relaxing.

They help soften unwanted sounds without blocking speech or important alerts.

ZenTone earplugs have a Noise Reduction Rating (NRR) of 23 dB, helping you stay calm in noisy environments while still staying aware of your surroundings.

Yes! They’re made from soft, washable silicone that can be reused for long periods when cleaned and stored properly.

Wash with warm water and mild soap, then air-dry completely before storing them in their case.

Avoid using alcohol or harsh chemicals, as these may damage the silicone.

Yes, ZenTone earplugs are ideal for sleeping and blocking snoring sounds.

They reduce unwanted background noise to help you fall asleep faster and stay asleep longer.