Shipping Policy

Domestic Shipping (Australia only)
We currently ship orders Australia-wide only.

Handling time: 1–2 business days
Delivery time: 3–7 business days via Australia Post or a trusted local courier
Shipping fee: Displayed at checkout. Free shipping may apply for promotional offers.
Tracking: All orders include tracking details once dispatched.

Please ensure your delivery information is correct at checkout. Audio Fade is not responsible for delays caused by postal services or incorrect addresses.

Frequently asked questions

ZenTone earplugs are designed to reduce noise and enhance comfort — perfect for sleeping, studying, travelling, working, or relaxing.

They help soften unwanted sounds without blocking speech or important alerts.

ZenTone earplugs have a Noise Reduction Rating (NRR) of 23 dB, helping you stay calm in noisy environments while still staying aware of your surroundings.

Yes! They’re made from soft, washable silicone that can be reused for long periods when cleaned and stored properly.

Wash with warm water and mild soap, then air-dry completely before storing them in their case.

Avoid using alcohol or harsh chemicals, as these may damage the silicone.

Yes, ZenTone earplugs are ideal for sleeping and blocking snoring sounds.

They reduce unwanted background noise to help you fall asleep faster and stay asleep longer.